The iGovPhil Project officially adopts the Web Content Accessibility Guidelines (WCAG 2.0) as the accessibility standard for all its related web development and services. WCAG 2.0 is also an international standard, ISO 40500. This certifies it as a stable and referenceable technical standard.

WCAG 2.0 contains 12 guidelines organized under 4 principles: Perceivable, Operable, Understandable, and Robust (POUR for short). There are testable success criteria for each guideline. Compliance to these criteria is measured in three levels: A, AA, or AAA. A guide to understanding and implementing Web Content Accessibility Guidelines 2.0 is available at: https://www.w3.org/TR/UNDERSTANDING-WCAG20/

All iGovPhil Project services and content are currently moving towards WCAG Level A compliance. Work is being done to make the system fully compliant with this level.

Combination keys used for each browser:
  • Chrome for Linux press (Alt+Shift+shortcut_key)
  • Chrome for Windows press (Alt+shortcut_key)
  • Chrome for MAC OS press (ctrl+opt+shortcut_key)
  • Safari for MAC OS press (ctrl+opt+shortcut_key)
  • For Firefox press (Alt+Shift+shortcut_key)
  • For Internet Explorer press (Alt+Shift+shortcut_key) then press (enter)
Shortcut Keys Combination Activation:
  • Home Page (Combination + H): Redirecting to homepage.
  • Main Content (Combination + R): View the content section of the current page.
  • FAQ (Combination + Q): FAQ page.
  • Contact (Combination + C): Contact page or form inquiries.
  • Feedback (Combination + K): Feedback page.
  • Site Map (Combination + M): Site map (footer agency) section of the page.
  • Search (Combination + S): Search page.
  • Press ESC or CLICK the close the button to close this dialog box.
PRC Supports the 2022 Citizen Satisfaction Survey

The Professional Regulation Commission (PRC) supports the 2022 Citizen Satisfaction Survey (CitSat) on Frontline Government Services on November 07 – 25, 2022.

This project is implemented by the Development Academy of the Philippines (DAP) under the Government Quality Management Program (GQMP) formed through Executive Order No. 605 which seeks to find out citizens’ level of satisfaction and expectations on frontline government service during the “new normal”.

DAP enumerators will conduct a face-to-face interview with select PRC clients who have completed their transactions to identify evidence-based service quality standards that could benefit the public sector to continuously improve the design and delivery of frontline services.

The PRC highly encourages its clients to participate in the 2022 CitSat to share their insights and experience for the enhancement of PRC’s frontline customer service. 

 

 
 
 

Other News

Posted on 03 Feb, 2023
Posted on 03 Feb, 2023
Posted on 03 Feb, 2023
Posted on 03 Feb, 2023
Posted on 02 Feb, 2023
Posted on 01 Feb, 2023

Pages