The iGovPhil Project officially adopts the Web Content Accessibility Guidelines (WCAG 2.0) as the accessibility standard for all its related web development and services. WCAG 2.0 is also an international standard, ISO 40500. This certifies it as a stable and referenceable technical standard.

WCAG 2.0 contains 12 guidelines organized under 4 principles: Perceivable, Operable, Understandable, and Robust (POUR for short). There are testable success criteria for each guideline. Compliance to these criteria is measured in three levels: A, AA, or AAA. A guide to understanding and implementing Web Content Accessibility Guidelines 2.0 is available at:

All iGovPhil Project services and content are currently moving towards WCAG Level A compliance. Work is being done to make the system fully compliant with this level.

Combination keys used for each browser:
  • Chrome for Linux press (Alt+Shift+shortcut_key)
  • Chrome for Windows press (Alt+shortcut_key)
  • Chrome for MAC OS press (ctrl+opt+shortcut_key)
  • Safari for MAC OS press (ctrl+opt+shortcut_key)
  • For Firefox press (Alt+Shift+shortcut_key)
  • For Internet Explorer press (Alt+Shift+shortcut_key) then press (enter)
Shortcut Keys Combination Activation:
  • Home Page (Combination + H): Redirecting to homepage.
  • Main Content (Combination + R): View the content section of the current page.
  • FAQ (Combination + Q): FAQ page.
  • Contact (Combination + C): Contact page or form inquiries.
  • Feedback (Combination + K): Feedback page.
  • Site Map (Combination + M): Site map (footer agency) section of the page.
  • Search (Combination + S): Search page.
  • Press ESC or CLICK the close the button to close this dialog box.
PRC Recognized as One of the Top Agencies with Highest Resolution Rates

Manila, Philippines - The Professional Regulation Commission (PRC) was awarded a Certificate of Recognition by the Civil Service Commission – Contact Center ng Bayan (CSC-CCB) on November 22, 2022 for being one of the top agencies with the highest number of resolved public concerns for the period 2012 – 2022.

On behalf of PRC, Administrative Service Director, Teofilo M. Sison, Jr.; Information and Communications Technology Service Director, Gina A. Consignado; and Human Resource and Development Division Chief, Atty. Arjay R. Rosales received the certificate from the CSC-CCB representatives Mr. Bernadict M. Antonio and Mr. James E. Viernez II.

The Contact Center ng Bayan (CCB) is a feedback mechanism initiated by CSC under the Republic Act No. 11032 or the “Ease of Doing Business and Efficient Government Service Delivery Act”, where clients can request information and assistance on government frontline service procedures, and report commendations, appreciation, complaints, and feedback.

With this recognition, PRC is inspired to further improve its key services including public assistance and information program.                                                        



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